In addition to dishonest acts like theft, funds transfer fraud, burglary, and property damage, crime insurance has now evolved to cover acts like email phishing, spoofing, and social engineering fraud. Here is the detailed coverages of crime insurance:
Theft
This coverage will protect your company from thefts committed by the employees of your business's assets. For example - an office boy stealing sample products from a store or a warehouse.
Fraud and Forgery
This includes stealing money or assets from an employer or organization that one is legally entrusted with. For example – an accountant or a cashier knowingly embezzling funds from the bank account or the cash register. Or a secretary signing your name on a document or a cheque.
Stealing from Customers
You are covered if your employee has stolen money or assets from a customer. For example – if an employee of a legal company collects extra money for company registration from clients.
Email Phishing
A spoofing attack on your employees that tricks people into giving out credit card numbers or bank account credentials, in order to steal money.
Losses caused by employees or third-party hackers committing fraud or theft via computers are frequently covered by commercial crime insurance. However, data breaches are often not covered by crime insurance. This is separately covered by the cyber liability insurance policy.
The policy also includes losses outside the business premises brought upon by a third-party criminal act.
In all such situations, the following costs can be claimed under the crime insurance policy:
Legal Representation Costs
These are defense costs incurred by the insured for providing documents or information required by the investigator during an investigation.
Public Relations Costs
It includes costs associated with managing and mitigating the negative impact on the company's reputation, arising out of the acts or incidents mentioned above.
Court Attendance Costs
It provides protection from reasonable costs and expenses incurred by the insured due to required attendance at court proceedings, hearings, trials, and depositions related to the defense of a claim.
Crisis Communication Costs
This includes reasonable costs incurred by an insured organization in attaining the services of any public relations (PR) or crisis management firm. This might be required to manage the public image of the business in such situations as fraud or lawsuits.